Versand

At SWISA, we carefully prepare every order to make your travel experience as smooth as possible.

Processing Time

Orders are typically processed within 1–3 business days.

During high-demand periods, processing times may be slightly longer.

Estimated Shipping Time

Estimated shipping time:

6–10 business days depending on destination and local carrier conditions.

Please note that shipping times are estimates and may vary due to:

• Customs clearance
• Flight availability
• Weather conditions
• Peak holiday seasons
• Local delivery delays

Please allow approximately 7–13 business days total for processing and delivery.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Tracking updates may take a few days to appear after shipment.

Incorrect Address

Please make sure your shipping information is correct before placing your order.

SWISA is not responsible for:

• Incorrect shipping addresses
• Failed delivery attempts
• Unclaimed packages

Additional shipping fees may apply for reshipment requests.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes depending on your country.

These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package appears significantly delayed or lost, please contact us at:

support@swisatravel.com

We’ll do our best to assist you.